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Binder

Medical Communication Platform

Year Completed

2013

Discipline

App Design, Branding, Information Architecture, UI/UX, User Research

Client

Independent Start Up

Objective

Create a platform to easily share, store, view, edit, and collaborate on medical documents and facilitate better communication between medical professionals and parents of special needs children.

Audience

Doctors, therapists, and parents who care for children with special needs. Anyone caring for these children can admit to being overwhelmed at times and the ability to make a small portion of this care easier is the motivation for this proposed solution.

PROBLEM

• Parents are the middleman of most communications.
• Poor records management.
• Little ready access to important documents.
• Feelings of inadequacy and hopelessness.

SOLUTION

Binder creates a system of three-way-communication between parents, doctors, and therapists to enhance the care given to children with special needs. Binder accomplishes this by keeping documents and communication records related to a child’s care organized and accessible to all parties.

The right care, to the right child, at the right time.

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MEDICAL PROFESSIONALS

Doctors and therapists will have ready access to updated and clear records for each special needs patient. This will allow for not only more rapid and accurate care, but improved collaboration and better care.

PARENTS

Parents benefit by having all documents, records, and correspondence in a single, easy to use and secure interface. They can communicate with medical pro- fessionals and track the progress of test results and child development as well. Improved communications with medical professionals will also result in less time spent with paperwork, and more time with their child

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DOCTORS

Our research showed that doctors and therapists use tablets to enter and view information for the majority of their patient care.

NOTIFICATIONS

Doctor’s dashboard shows the number of new notifications to a child’s care profile at a glance.

PATIENT BIO

Due to the number of patients doctors often care for, a short bio tab is available when doctors need a brief refresher on basic patient information.

MORE THAN A NAME

In an effort to humanize an often sterile environment, profile pictures are used to make the experience more personal and patient recollection faster.

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PARENTS

Based on our research we concluded parents use desktop computers to carefully read information and research and mobile devices for quick updates while on the move taking care of children.

TEST RESULTS

Test results can often be very complex. Parents need a more visual and simplified view of data to be able to decipher the information and truly understand what is being reported and what to do with that information.

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BRANDING

Always childlike, never childish.

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